Skip to main content
Create your Wonder account, sign in on the web and in the desktop app, and manage your profile and how you sign in. Before you start · Web and desktop · Free plan

​
Sign up

  1. Go to app.wonder.so and click Create an account.
  2. Click Continue with Google, Microsoft or GitHub, or enter your Email and a Password and click Create account. Your password needs at least 8 characters with upper and lowercase letters, must be hard to guess, and can’t contain your email.
  3. If you signed up with your email, Wonder sends you a 6-digit code. Enter it on the Check your email screen and click Verify email. Can’t find it? Check your spam folder, or click Resend.

​
Sign in

On the Sign in to Wonder page, click the button for the method you used before (Wonder marks it Last used), or enter your Email or username and Password and click Sign in. Google, Microsoft and GitHub only sign you in to an account they’re connected to. To use one on an account you created another way, sign in the usual way first, then connect it under Sign-in accounts.

​
Sign in with your company’s SSO

If your company uses single sign-on with Wonder, type your work email when you sign in or sign up. The button changes to Continue with SSO, and Wonder takes you to your company’s sign-in page. Single sign-on is part of Enterprise and is set up by the Wonder team together with your IT admin. There’s no setup screen in the app. To set it up for your company, contact the Wonder team.

​
Sign in to the desktop app

The desktop app signs you in through your browser:
  1. Click Continue with browser. The app shows Continue in your browser to sign in…
  2. If you’re signed in to Wonder in your browser, the tab says You’re signed in and opens Wonder with that account. You can close the tab.
If your browser isn’t signed in, the tab says You’re not signed in and returns you to the app’s sign-in form. Click Sign in another way to use a different account or method. Google, Microsoft, GitHub and SSO finish in your browser and then return you to the app.

​
Reset your password

  1. On the sign-in page, click Forgot password?
  2. Enter your email and click Send reset link.
  3. Open the link in the email, enter a New password and Confirm password, then click Reset password.
If you signed up with Google, Microsoft or GitHub, this also gives your account a password.

​
Change your profile

Open Settings > Account, or click your avatar and choose Account Settings. Under Profile you can change your Avatar, Display name and Username.

​
Change your username

Your username is what you sign in with and the address of your personal workspace. Changing it changes that address too: /old-name becomes /new-name, and links to the old address stop working. Wonder asks you to confirm with Change username. A username is 3 to 39 lowercase letters, numbers or hyphens. It can’t start or end with a hyphen or have two in a row, and it can’t be taken by another person or workspace. Some names are reserved.

​
Your email

Your email is shown under Email & password and can’t be changed in the app. If it isn’t verified yet, click Verify to get a new email.

​
Connect a sign-in account

Under Sign-in accounts in Settings > Account, connect Google, Microsoft or GitHub so you can sign in with it instead of a password:
  • Click Connect Google Auth (or Microsoft or GitHub). The account must use the same email as your Wonder account.
  • Click Disconnect to remove one. You can’t disconnect your last way of signing in, so add another first.
Under Email & password, click Set password to add a password, or Change password to change it. If your company requires single sign-on, you can’t connect Google, Microsoft or GitHub.

​
Log out

Click your avatar and choose Log Out. You can also search for Sign out with Cmd + K, and in the desktop app choose Log Out from the app menu.

​
Delete your account

  1. In Settings > Account, go to Delete your account and click Delete account.
  2. Type your email address to confirm, then click Delete account.
You’re signed out right away. For the next 30 days you can get your account back by signing in again. After 30 days, your profile and the workspaces only you own are deleted for good, with their files. When you delete your account:
  • Paid plans on workspaces you own are canceled at the end of their billing period, or right away if their payment is failing. If you restore your account, the cancellation stays: click Keep subscription in Plan & billing to keep the plan.
  • In other people’s workspaces, your editor or admin seat becomes a viewer seat. If you restore your account, ask an owner or admin to change your role back.

​
If something goes wrong

  • “That sign-in method isn’t connected to this account.” You signed in with Google, Microsoft or GitHub, but it isn’t connected to your account. Sign in another way, then connect it.
  • “That username is already taken.” Another person or workspace uses it. Choose another.
  • “This account is being deleted. Please try again in a few minutes.” The 30-day grace period has ended and your account is being deleted. It can’t be restored, but once deletion finishes you can create a new account with the same email.
  • “Sign-in link expired” in your browser while signing in to the desktop app: go back to the app and click Continue with browser again.
  • Still stuck? Contact support.